Elevator & Lift Solutions Inc. Enhanced Home Elevator Five (5) Year Warranty

Elevator and Lift Solutions Inc's (ELS) warranty obligations for this product are limited to the terms set forth below:

ELS warrants this product against defects in materials and workmanship under normal use for a period of ONE (1) year from the date of installation by the original end-user purchaser ("Warranty Period”). If a part defect arises and a valid claim is received within the Warranty Period, at ELS's sole discretion and to the extent permitted by law, ELS will either: 

  1. Repair the defective part at no charge, using new or refurbished replacement parts.

  2. Exchange the part with a new part, or a part made from new or refurbished components that is at least functionally equivalent to the original. ELS may also request that defective parts be replaced by user-installable parts provided by ELS as part of its warranty.

A replacement product or part, including user-installable parts, assumes the longer of: the remaining warranty of the original product or ninety (90) days from the date of replacement or repair. When a product or part is exchanged, the replacement item becomes your property, and the replaced item becomes ELS's property. Parts provided by ELS in fulfillment of its warranty obligations must be used in products for which warranty service is claimed.

Customer will need to purchase & sign up for five (5) Year Warranty and commit to yearly service for $595.00 per year.

This limited Warranty applies only to lift products manufactured by or for ELS and the lift products were installed by ELS. ELS does not warrant that the operation of the product will be uninterrupted or error free. ELS is not responsible for damages arising from failure to follow instructions relating to the product's intended use.

This warranty does not apply:

a.) To damage caused by non-ELS products;

b.) To damage caused by accident, abuse, misuse, flood, fire, earthquake, lightning or other external causes;

c.) To damage caused by operating the product outside the permitted or intended uses described by ELS or the product's manufacturer;

d.) To damage caused by service (including upgrades and expansions) performed by anyone who is not a current representative of ELS or a current ELS Certified Installer ("CIC");

e.) To a product or part that has been modified to alter functionality or capability without the written permission of ELS;

f.) To consumable parts such as batteries, unless damage has occurred due to a defect in materials or workmanship;

g.) To cosmetic damage, including but not limited to scratches, dents and broken plastic on ports; or

h.) If you have failed to schedule ELS to perform the required yearly preventative maintenance.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE. ELS'S RESPONSIBILITY FOR PART DEFECTS IS LIMITED TO REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY ELS, IN ITS SOLE DISCRETION. ALL EXPRESS AND ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERMS OF THIS LIMITED WARRANTY. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE EXPIRATION OF THE LIMITED WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATION ON HOW LONG AN IMPLIED WARRANTY LAST, SO THIS LIMITATION MAY NOT APPLY TO YOU.

When you contact ELS regarding an issue covered under this Warranty, ELS will make a repair visit to you within thirty (30) days of your contact with ELS about the issue. At its discretion, ELS may provide the required annual preventative maintenance during such repair visit.

Limited Warranty After Year One Through Year Five

ELS will honor and pass through the product/parts manufacturer warranty to you, and will inform you if the manufacturer warranty is one year or five years. After one year, ELS's limited warranty only includes the products/parts associated with the manufacturer of the lift products' warranty. ELS's labor to install any products/parts after year one is not included and will be billed to you on a hourly basis. Throughout this limited warranty period, you must have the annual preventative maintenance completed by ELS for this limited warranty to apply. ELS reserves the right to charge you for costs associated with ELS's travel expenses to provide labor under this limited warranty.